ABOUT CITRINE CLINIC

Citrine Clinic is envisioned as a modern dermatology and aesthetic space where clinical excellence meets a deeply personalised approach to care.

Location - Gurugram , Rajouri Garden

Contact person - Akanksha +91-XXXXXXXXXX only available on WhatsApp text.

Job profile - Clinic Center Head

Exp - 3-7yrs

Salary as per the company norms negotiable

We are now looking for an experienced, Clinic Manager to lead our clinic operations

Role Overview:

As a Center Head , you will be the backbone of our clinic, overseeing daily operations, managing staff, ensuring seamless patient flow, and maintaining high clinical and service standards. This is a leadership role for someone who understands both clinical operations and premium patient experience.

Key Responsibilities:

Clinic Operations & Administration

- Oversee day-to-day clinic operations ensuring smooth workflow.
- Maintain operational efficiency, SOPs, and compliance.
- Manage appointments, patient flow, billing, and documentation.
- Coordinate between doctors, therapists, front desk, and support staff.

Team Leadership & Staff Management

- Supervise, train, and motivate clinic staff.
- Create duty rosters, manage attendance, and performance monitoring.
- Ensure a skilled, disciplined, and patient-friendly work culture.

Patient Experience & Relationship Management

- Ensure exceptional patient experience from entry to exit.
- Handle patient queries, concerns,



and escalations with empathy.
- Maintain high standards of hospitality, communication, and care.

Sales, Revenue & Business Growth

- Drive clinic revenue through consultation conversion and treatment coordination.
- Monitor daily, weekly, and monthly sales targets.
- Support marketing campaigns, offers, and patient retention strategies.

Inventory, Vendors & Compliance

- Manage inventory of medicines, consumables, and laser equipment supplies.
- Coordinate with vendors and ensure timely procurement.
- Ensure compliance with clinic protocols, hygiene, and safety standards.

Reporting & Management Coordination

- Prepare daily & monthly reports (revenue, appointments, conversions).
- Coordinate with senior management for strategic planning.
- Maintain confidentiality and ethical standards at all times.

Desired Candidate Profile:

- Experienced Candidate only
- 4–10 years of experience in managing a skin, laser, or aesthetic clinic.
- Strong leadership, communication, and interpersonal skills.
- Excellent command over patient handling and clinic operations.
- Knowledge of aesthetic treatments, laser procedures & clinical workflow preferred.
- Well-groomed, confident, and professional personality.
- Proficient in basic computer systems, billing software, MIS and MS Excel.

Pay: ₹60,000.00 - ₹80,000.00 per month

Work Location: In person

📌 Clinic Center Head (India)
🏢 Adriyana Services
📍 India