Job Description – Restaurant Operations Manager

Position: Restaurant Operations Manager

Industry: Restaurant / Hospitality

Location: Thane , Maharashtra

Experience: 4–8 years

Salary: ₹[Salary] per month

Employment Type: Full-time

Job Responsibilities

- Manage day-to-day restaurant operations and ensure smooth functioning of all departments.

- Supervise restaurant staff, including service, kitchen, cashier and housekeeping teams.

- Ensure excellent customer service and handle customer complaints professionally.

- Monitor daily sales, expenses, food costs and operational performance.

- Ensure proper inventory management, stock control and minimum food wastage.

- Maintain food quality, portion control and service standards.

- Prepare and review daily sales and operational reports.

- Manage staff scheduling, attendance, training and performance.

- Ensure compliance with hygiene, food safety, health and safety standards.

- Coordinate with suppliers and ensure timely availability of required materials.

- Monitor restaurant cleanliness, ambience and overall presentation.

- Implement SOPs and improve operational efficiency.





- Achieve sales and revenue targets set by management.

- Control operational costs and identify areas for improvement.

- Coordinate with the management team for promotions, events and business development activities.

Requirements

- Graduate or Diploma in Hotel Management/Hospitality preferred.

- 4–8 years of relevant experience in restaurant operations.

- Strong team-handling and leadership skills.

- Good knowledge of restaurant operations, food costing and inventory management.

- Excellent communication and customer-handling skills.

- Solid problem-solving and decision-making abilities.

- Good knowledge of POS systems and basic MS Excel.

- Ability to work in a fast-paced environment and manage multiple responsibilities.

- Flexible to work rotational shifts, weekends and holidays.

Key Skills

Restaurant Operations | Team Management | Customer Service | Sales & Revenue | Food Costing | Inventory Management | Staff Scheduling | SOP Implementation | Cost Control | Vendor Management

Pay: ₹40,000.00 - ₹55,000.00 per month

Work Location: In person

📌 Operations Manager for Restaurant (India)
🏢 EEPIC Digital
📍 India