Location: Coimbatore, Tamil Nadu
Experience: 2–4 Years
Qualification: Any Graduation
Industry: Textile / Apparel / Manufacturing
Job Summary
We are looking for a WFX ERP & MES Support professional with 2–4 years of hands-on experience in supporting WFX ERP applications. The candidate will be responsible for providing functional support, troubleshooting user issues, coordinating system enhancements, and supporting ERP/MES users across business functions.
Key Responsibilities
- Provide end-to-end functional support for WFX ERP and MES applications.
- Analyse, troubleshoot, and resolve day-to-day user and system issues within defined SLAs.
- Provide user support and guidance on ERP/MES business processes and functionalities.
- Conduct user training sessions and support users in effectively using the system.
- Coordinate with functional and development teams for system enhancements, bug fixes, and change requests.
- Support UAT (User Acceptance Testing) and validate system changes before implementation.
- Assist in testing and successful deployment of system enhancements.
- Prepare and maintain SOPs, user manuals, training materials,
and system documentation.
- Coordinate with cross-functional business and IT teams to ensure timely resolution of issues.
- Identify opportunities for system and process improvements.
Required Skills
- Hands-on experience in WFX ERP support is mandatory.
- Good understanding of ERP and MES applications.
- Experience in troubleshooting and resolving functional issues.
- Knowledge of UAT, testing, and change requests.
- Valuable communication and user-training skills.
- Ability to coordinate with business users, functional teams, and IT/development teams.
- Experience in the textile/apparel/manufacturing industry will be an advantage.
Eligibility
- Any Graduation
- 2–4 years of relevant experience
- WFX ERP hands-on support experience is mandatory
- Willingness to work from Coimbatore
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Application Question(s):
- Do you have hands-on experience with WFX (World Fashion Exchange) ERP?
Work Location: In person
📌 WFX ERP & MES Support Executive (India)
🏢 CTL India- ( Tropic Division
📍 India
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