- Responsible for resolving client issues via onsite , Email, Phone and Remote software
- Maintain accurate records of daily communications and issues resolve
- Collaborate with team members on knowledge transfer, procedures and standards
- Be able to understand nature of client issues and resolve them in timely
- Maintain policies and procedures when working with clients and provide appropriate information
- Robust verbal and written communication skills in English
- Installation/Training of the software at client side or on call
- Can arrange and show the demonstration at client side
- Can travel all over India
- Submission of Daily/Weekly or Monthly support activity to the Senior

Qualification/ Key Skills

- B. Tech, Diploma/degree
- Computer application skills needed
- Knowledge in MS SQL Server
- Windows Operating System
- IIS Configuration
- Fluency in English and Malayalam

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Implementation Engineer (India)
🏢 Ihits Technologies (P
📍 India