JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position: Facilities Executive – Soft Services
Location: Gurugram
Department: Facilities Management

Key Responsibilities
Manage day-to-day soft services operations including housekeeping, pantry, landscaping, waste management, and pest control.
Monitor vendor performance and ensure compliance with service level agreements (SLAs).
Conduct regular facility inspections to maintain cleanliness, hygiene, and workplace standards.
Ensure adequate availability of housekeeping consumables, pantry supplies, and facility-related materials.
Coordinate with service partners for timely resolution of complaints and service requests.
Maintain records related to attendance, manpower deployment, inventory, and statutory compliance.
Support workplace events, employee engagement activities, and VIP visits from a facilities perspective.
Conduct audits and implement corrective actions for any service gaps identified.




Ensure adherence to EHS (Environment, Health & Safety) guidelines and company policies.
Prepare daily, weekly, and monthly operational reports and share updates with management.
Coordinate with stakeholders and business teams to ensure high levels of customer satisfaction.
Assist in budget tracking, vendor billing verification, and invoice processing.
Required Qualifications & Experience
Graduate in any discipline; Hospitality or Facilities Management qualification preferred.
3-6 years of experience in Facilities Management, Corporate Real Estate, Hospitality, or Soft Services Operations.
Good knowledge of housekeeping standards, vendor management, and workplace operations.
Strong communication, coordination, and stakeholder management skills.
Proficiency in MS Office (Excel, Word, PowerPoint).
Key Competencies
Vendor Management
Stakeholder Management
Team Coordination
Problem Solving
Customer Service Orientation
Attention to Detail
Operational Excellence
Compliance & Safety Awareness
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!





Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading qualified services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facility Executive Soft Services. (Gurugram)
🏢 JLL
📍 Gurugram