- Welcome and assist showroom walk-in customers professionally.
- Understand customer requirements, budget, preferences, and usage.
- Explain NEXA car models, variants, features, specifications, colours, pricing, and offers.
- Arrange and conduct vehicle demonstrations and test drives.
- Generate and manage leads through showroom enquiries, phone calls, online enquiries, references, and campaigns.
- Follow up with prospective customers through phone, WhatsApp, and other channels.
- Convert enquiries into bookings and achieve monthly sales targets.
- Explain finance, EMI, insurance, exchange, accessories, and other available offers.
- Maintain accurate customer information and update enquiries in the CRM system.
- Coordinate with Finance, Insurance, Exchange, Registration, and Delivery teams.
- Assist customers with documentation and ensure a smooth vehicle-delivery process.
- Maintain good relationships with existing and prospective customers.




- Handle customer questions and objections professionally.
- Follow up after delivery to ensure customer satisfaction and encourage referrals.
- Participate in showroom events, promotional activities, and customer-engagement programs.

Required Skills

- Excellent communication and interpersonal skills.
- Good customer-handling ability.
- Sales and negotiation skills.
- Target-oriented and confident personality.
- Basic computer/CRM knowledge.
- Ability to explain automobile products clearly.
- Good follow-up and relationship-building skills.
- Valid driving licence is generally an advantage for a role involving test drives.

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages:

- Commuter assistance
- Internet reimbursement
- Leave encashment

Work Location: In person

📌 Customer Relationship Manager (India)
🏢 JYOTI MOTORS NEXA
📍 India