B2C - Visa Associate

- Handle end-to-end visa processing for B2C clients across multiple countries.
- Assist customers with visa application forms, documentation requirements, and application procedures.
- Review and verify documents to ensure accuracy and compliance with embassy guidelines.
- Coordinate with embassies, consulates, and visa application centers for submissions and follow-ups.
- Track visa applications and provide timely status updates to clients.
- Maintain accurate records and ensure adherence to service standards and timelines.
- Address customer queries and deliver excellent customer support throughout the visa process.

Requirements

- 2+ years of experience in visa processing, travel operations, or a related field.
- Good knowledge of visa documentation and application procedures for various countries.
- Strong communication, coordination, and customer service skills.
- Attention to detail and ability to manage multiple applications simultaneously.
- Proficiency in MS Office and online application portals.

Pay: From ₹25,000.00 per month

Advantages:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Service Assistant (India)
🏢 Atlas Tours & Travels
📍 India