- Sales Consultant – Assist customers in selecting the right vehicle based on their needs and budget.
- Customer Relationship Manager – Build and maintain strong relationships with existing and prospective customers.
- Product Advisor – Explain vehicle features, specifications, variants, perks, and offers.
- Lead Conversion Executive – Follow up with enquiries and convert leads into bookings and sales.
- Delivery & After-Sales Coordinator – Coordinate vehicle delivery and ensure a smooth customer experience after purchase.
5 Key Responsibilities
- Attend showroom, phone, and digital customer enquiries and provide proper product information.
- Conduct test drives, explain vehicle features, and address customer queries.
- Regularly follow up with leads, prepare quotations, negotiate professionally, and achieve sales targets.
- Maintain accurate records of customer enquiries, follow-ups, bookings, and sales in the CRM.
- Coordinate with finance, insurance, registration, and delivery teams to ensure timely and hassle-free vehicle delivery.