Team Leader – Healthcare / Hospital Operations

Location: Mumbai (Malad)
Salary: Up to ₹9 LPA
Shift: 24/7 Rotational | 6 Days Working
Immediate Joiners Preferred

Requirements:

- Contact Center background is mandatory
- Experience in Healthcare / Hospital Operations /
- We need candidates with experience into Hospital Operations into voice process only for Team lead.
- 2–4 years of relevant healthcare/hospital experience preferred
- Prior Team Handling / Team Leader experience
- Strong communication, coaching & people management skills
- Positive understanding of AHT, FCR, Service Level, Appointment Booking & Conversion
- Ability to handle patient escalations, grievances & urgent scheduling queries
- Any Graduate preferred
- Experience - Dealing with patients to get appointment and service / Connecting with Patients for Mediclaim services
- Interested candidates can apply now!

Pay: ₹500,000.00 - ₹900,000.00 per year

Experience:

- Team lead on paper: 1 year (Required)
- Hospital/Healthcare: 1 year (Required)

Work Location: In person

📌 Team Leader - Operations (Mumbai City)
🏢 ENHANCE PLUS CONSULTANT
📍 Mumbai City