- The Project Manager will be responsible for the end to end delivery of digital automation and AI enabled
- programs ensuring strict adherence to scope cost quality timelines and defined business outcomes
- The role demands a strong foundation in production support product implementation and domain led
- transformation initiatives complemented by hands on experience with modern AI driven and digital
- delivery models
- The incumbent should have effectively managed production support engagements with
- a strong focus on SLA adherence operational stability and issue resolution
- Additionally the role requires
- proven experience in product implementation programs including deep understanding of client
- requirements execution of fit gap analysis and successful delivery through a balanced approach of base
- product configuration customization and current development
- The candidate should also have been a core
- member of implementation teams across one or more domains such as Business Process Management
- BPM Finance Accounting F A ITIL Service Management frameworks or Customer Service
- Management CSM
- Furthermore the role requires the ability to manage AI GenAI automation and
- data led solutions working closely with business operations and technology stakeholders to drive
- measurable value while ensuring governance compliance and post production success
Key Responsibilities:
- programs ensuring strict adherence to scope cost quality timelines and defined business outcomes