Greeting From the day

we are hiring

Role: Jira ADMIN

Exp: 3+Years

Location :Bangalore

ob Description:
 Minimum of [2+] years of experience as a Jira Administrator, with focus on Jira Cloud
(SaaS). Strong understanding of Jira project configurations, issue types, workflow
schemes, permission schemes, and screen schemes.
 Experience with Jira automation rules, JQL, and dashboard/report creation.
 Familiarity with Confluence and basic administration tasks.
 Knowledge of Jira Service Management (request types, SLAs, knowledge base
integration).
 Ability to communicate clearly with technical and non-technical stakeholders.
 Experience working in Agile environments (Scrum, Kanban).
 Strong troubleshooting and problem-solving skills.
Preferred Qualifications:
 Atlassian certifications (e.g., ACP-120: Jira Administration for Cloud).
 Experience with third-party Atlassian Marketplace apps (e.g., ScriptRunner, JMWE,
Automation for Jira).
 Familiarity with REST APIs for Jira and scripting (Python, Bash, or similar) is a plus.
 Exposure to ITIL processes or experience working in ITSM environments.
 Chance to work with a global,



cross-functional team.
Key Responsibilities:
 Administer and maintain Atlassian Cloud products (Jira Software, Jira Service
Management, Confluence).
 Manage user access, roles, permissions, and group configurations.
 Design and implement Jira workflows, screens, custom fields, and automation rules.
 Support project teams with configuration and integration requirements.
 Configure and manage Jira Service Management queues, SLAs, and customer
portals.
 Monitor system performance, manage updates, and coordinate with Atlassian
support for issue resolution.
 Create and maintain project templates, dashboards, and filters for reporting and
analysis.
 Integrate Jira with other SaaS platforms (e.g., Slack, GitHub, Azure DevOps,
Salesforce).
 Train users and document best practices to support effective Jira usage.
 Flexible to work on rotational shift.

Interested share your resume to [email protected]/(phone hidden)

Pay: ₹1,000,000.00 - ₹2,000,000.00 per hour

Work Location: In person

📌 Jira Admin (Bengaluru)
🏢 Ashra technology
📍 Bengaluru