Role Description

This is a full time for a Sales Executive in the travel and tourism sector. The Sales Executive will be responsible for promoting travel packages, securing new clients, maintaining strong client relationships, and ensuring a seamless booking experience. Additional tasks will include responding to inquiries, providing accurate travel information, and collaborating with the team to develop sales strategies. The role also involves meeting sales targets and identifying opportunities to expand the client base.

Key Requirements

* Excellent English communication skills (spoken and written)

* Experience handling digital leads

* Knowledge of CRM software for lead management and follow-ups

* Strong sales, customer service, and relationship-building skills

* Ability to create and explain travel itineraries

* Proficient in MS Excel, Google Sheets, and email communication

* Experience in the travel industry will be preferred

Job Responsibilities

1. Manage and respond to travel enquiries from digital platforms.

2. Create customized travel itineraries based on client requirements.

3. Conduct client calls, consultations, and regular follow-ups.

4. Explain itineraries, destinations, packages,



and trip-related information clearly.

5. Understand and document customized travel requirements.

6. Convert leads into confirmed bookings and collect payments.

7. Send booking confirmations, vouchers, and travel documents.

8. Resolve customer issues before and during the trip.

9. Stay in touch with travelers and monitor their trip experience.

10. Collect client feedback, reviews, and testimonials after the trip.

11. Re-engage previous customers with new offers, packages, and promotions.

12. Maintain long-term relationships with clients for repeat business.

13. Inform customers about upcoming tours, seasonal deals, and special offers.

14. Share customer insights, travel trends, and high-demand destinations with management.

15. Update and maintain CRM records, lead status, and customer databases.

1–3 years in Travel Sales, Tourism, or Customer Service.

Additional Requirements

* Candidates must currently reside in Goa.

Candidates can apply by sending their CV to [email protected].

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Sale Executive (Benaulim)
🏢 Global tourist centre
📍 Benaulim