11 Sep
|
RingCentral
|
Bengaluru
11 Sep
RingCentral
Bengaluru
Overview
We are seeking a seasoned Team Lead – Agentic Systems to guide and mentor an engineering team in building, scaling, and productionizing enterprise-grade autonomous AI applications, AI Agents, and AI Automations. In this role, you will combine hands-on technical expertise in LLM orchestration, RAG pipelines, and agentic workflows with team leadership—driving best practices, system reliability, and architectural standards across multi-agent enterprise deployments. You will translate business vision into production AI systems while fostering team growth and continuous technical improvement.
Work Mode: Hybrid
Work Location: Bangalore
Key Responsibilities
- Lead, mentor, and grow a team of AI and software engineers; perform regular code reviews, manage sprint execution, and drive career development and hiring.
- Own the end-to-end architecture, delivery, and operational reliability of production-grade, autonomous AI agents, multi-agent teams, and workflow automations.
- Work with ARB to establish standards and design patterns for LLM orchestration (LangChain, LangGraph, etc.), tool/API integration, state management, and multi-step reasoning systems.
- Define and implement continuous evaluation harnesses and production observability.
- Implement enterprise-grade guardrails, access control boundaries, prompt injection defense, and governance across multi-tool, multi-agent systems.
- Lead the engineering of advanced Retrieval-Augmented Generation (RAG) pipelines, integrating vector databases, hybrid search, and structured/unstructured enterprise data stores.
- Build and maintain agent integrations with enterprise applications across multiple business use cases, via REST APIs, connector frameworks, or MCP-style tool registries.
- Operate within existing access-control, logging, and audit patterns for multi-tool agent systems; flag gaps to the architecture team rather than redesigning independently
- Collaborate closely with Product, Security, Enterprise Architecture, and Infrastructure teams to align agentic capabilities with strategic business use cases.
Required Skills (Must Have)
- 8 years of professional software engineering experience, including at least 1–2 years of hands-on building with LLMs or agentic frameworks.
- 1+ years of experience in direct team leadership, technical mentorship, or managing small-to-medium-sized engineering teams.
- Strong proficiency in Python and/or Node.js for AI and backend development.
- Working knowledge of major LLM providers (e.g., OpenAI, Anthropic) and prompt orchestration frameworks (LangChain, LangGraph).
- Hands-on expertise in building LLM applications, including
- Prompt engineering and enforcing structured outputs
- Tool integration and function calling
- Retrieval-Augmented Generation (RAG)
using vector databases and embedding-based search
- Designing multi-agent workflows and orchestration frameworks
- Managing context windows and conversational state
- Experience integrating external tools and APIs via function calling or tool-registration mechanisms.
- Experience integrating agents or tools with enterprise SaaS applications via REST APIs or connector frameworks.
- Working knowledge of SQL and NoSQL databases and how they plug into AI pipelines.
- Experience writing test cases or evaluation harnesses for agent/LLM behavior (accuracy, hallucination, tool-call correctness).
- Familiarity with agent evaluation techniques, including LLM-as-a-judge, task-based evaluations, benchmark design, and automated regression testing.
- Understanding of access-control and audit-logging patterns in multi-tool, multi-agent systems.
- Understanding of AI security, prompt injection, data leakage, permission boundaries, and agentic-system guardrails.
- Robust debugging skills and the ability to implement complex multi-step systems within an established architecture.
Nice to Have Skills
- Understanding of cloud deployment and infrastructure (AWS, GCP).
- Knowledge of containerization and CI/CD pipelines (Docker, GitHub Actions).
- Experience with AI observability, guardrails, and safety mechanisms for LLMs.
- Familiarity with data warehouses or analytical query engines for large-scale structured retrieval.
- Background in enterprise SaaS integration patterns and multi-tenant system design.
📌 Team Lead - Agentic Systems (Bengaluru)
🏢 RingCentral
📍 Bengaluru