Chat Support Executive – International Chat Process
Designation: Chat Support Executive
Process: International Chat Support
Location: Brookfield, Bangalore
Work Mode: Work From Office (WFO)
Interview: Virtual
Joining Date: 16th September
Job Description
We are hiring Chat Support Executives for an International Chat Support Process. Candidates should have excellent English communication skills and be comfortable working in US rotational shifts.
Responsibilities
- Handle customer queries through live chat and provide appropriate solutions.
- Maintain skilled and effective communication with customers.
- Resolve customer concerns while meeting quality and productivity targets.
- Accurately document customer interactions and follow process guidelines.
Eligibility
- Minimum 12th Pass & Above
- B.E./B.Tech candidates are not eligible
- Freshers can apply
- Experienced candidates must have minimum 6 months of International Live Chat experience
- Maximum age: 40 years
- Fluent English communication is mandatory.
- Candidates must be comfortable working from office.