We are looking for enthusiastic and customer-focused Chat Support Executives to join our team in Hyderabad. The role involves assisting customers through chat, resolving their queries, and providing a positive customer experience.
Key Responsibilities
- Handle customer queries and provide support through chat.
- Understand customer concerns and provide accurate and timely resolutions.
- Maintain professional and courteous communication with customers.
- Follow standard operating procedures and company guidelines.
- Maintain required quality and productivity standards.
- Escalate complex issues to the appropriate team when required.
- Ensure accurate documentation of customer interactions.
Eligibility & Requirements
- Freshers are eligible to apply.
- Minimum typing speed of 25 WPM with positive accuracy.
- Good written and verbal communication skills.
- Basic computer knowledge and familiarity with internet applications.
- Ability to work comfortably in a night-shift environment.
- Candidates should be willing to work from the Hyderabad location.
- Good problem-solving and customer-handling skills.
Salary & Benefits
- Salary for Freshers: ₹1.82 LPA + Variables
- Night Shift
- Both-side Cab Facility provided by the company.
- Opportunity to develop skills in customer service and communication.
- Full-time employment with growth opportunities.
Preferred Candidate
Candidates who are customer-oriented, comfortable with typing and written communication, and willing to work night shifts are encouraged to apply.
Location: Hyderabad
Shift: Night Shift
Typing Speed: Minimum 25 WPM
Experience: Freshers
CTC: ₹1.82 LPA + Variables
Cab: Both-side cab facility
📌 Chat Support Role (Secunderabad)
🏢 Artech Infosystems Private
📍 Secunderabad
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