Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D; Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

- Install, configure, maintain, and troubleshoot Windows and Linux servers.




- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Positive troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Skills:- Microsoft Windows administration, Linux administration, DNS, Active Directory and LAN

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