About Prochant:

Prochant is a leading revenue cycle management company that exclusively serves the US healthcare market. Our mission is to provide best-in-class RCM solutions to healthcare providers, enabling them to focus on patient care. With a strong culture of excellence and innovation, Prochant is growing rapidly and looking for passionate professionals to be a part of our journey.

Job Summary:

We are seeking a dynamic and experienced Assistant Manager US Healthcare RCM to join our team. The ideal candidate will have 8+ years of hands-on experience in end-to-end US healthcare revenue cycle management, including team handling and performance management. This role demands deep domain knowledge, leadership capabilities, and a passion for process improvement.

Key Responsibilities:

- Lead and manage a team handling end-to-end US healthcare RCM processes including:
- Patient registration
- Eligibility & benefits verification
- Charge entry
- Claims submission
- Payment posting
- Denial management
- AR follow-up and resolution
- Drive daily operational performance and ensure SLA adherence across all metrics (TAT, quality, productivity).
- Conduct regular team reviews, feedback sessions, and performance appraisals.




- Act as the point of escalation for client issues and work cross-functionally to resolve concerns in a timely manner.
- Implement process improvements to increase efficiency and reduce denials.
- Maintain up-to-date knowledge of payer-specific guidelines, HIPAA regulations, and compliance protocols.
- Coordinate with onshore teams to ensure seamless service delivery and client satisfaction.
- Generate and analyze operational reports to identify trends, gaps, and opportunities.

Desired Candidate Profile:

- Minimum 8+ years of experience in US Healthcare RCM (end-to-end).
- Must be currently working as a Senior Team Lead or Acting Assistant Manager in a reputed healthcare BPO/KPO.
- Proven experience in team management, client communication, and process improvement.
- Strong understanding of US healthcare terminology, payer systems, and revenue cycle workflow.
- Excellent communication, leadership, and analytical skills.
- Ability to work in a rapid-paced, deadline-driven environment.

Skills: Team Management, Leadership Skills, Client Communications

Experience: 8.00-13.00 Years

📌 Hiring For Assistant Manager - US Healthcare RCM (Chennai)
🏢 Prochant
📍 Chennai