Primary Skills:

Excellent Communication - for voice, email, chat support

- Should be able to communicate effectively
- Should possess positive telephone and email etiquette

Must be a graduate

- Should be willing to work in US time zones
- Must have good customer handling skills with the ability to learn networking concepts

Job Responsibility :

- Provide technical support to customers through various channels such as chat, email, and web chat.
- Troubleshoot and resolve customer issues related to software products in an efficient manner.
- Utilize problem-solving skills to identify root causes of problems and implement solutions.
- Collaborate with internal teams to escalate complex issues when necessary.
- Maintain accurate records of customer interactions using CRM software.
- Provide technical support to customers through various channels such as chat, email, and web chat.

Skills: Networking Basics, Troubleshooting

Experience: 1.00-6.00 Years

📌 International Voice Process Executive (Technical Support) (Chennai)
🏢 Movate Technologies
📍 Chennai