11 Sep
|
Progressive Infotech
|
Panaji
11 Sep
Progressive Infotech
Panaji
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track, and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have valuable knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have good communication and technical knowledge.
Skills: Desktop Troubleshooting, Os Installation, Windows Installation, Desktop Support
Experience: 1.00-5.00 Years
📌 Desktop Support Engineer (Panaji)
🏢 Progressive Infotech
📍 Panaji