11 Sep
|
SRV MEDIA
|
Mumbai
About SRV MediaSRV Media is a full-service digital agency with deep expertise in performance marketing. We work with some of India's most growth-focused brands — building strategies across paid media, creative, and content that drive real, measurable results.We're not just an agency. We're a growth partner.About the RoleWe're looking for a Lead Account Manager who can own client relationships end-to-end while building performance strategies that actually move the needle. You'll be the bridge between client ambitions and agency execution — equal parts strategist, advisor, and problem-solver.This is a role for someone who's as comfortable in a strategy deck as they are in a client call. Someone who understands performance media deeply, communicates with confidence, and knows how to keep both clients and internal teams aligned and motivated.What You'll Do- Own and manage a portfolio of key client accounts — serving as the primary point of contact and strategic advisor- Develop and present full-funnel performance marketing strategies across Meta, Google, YouTube, and other digital platforms- Lead monthly, quarterly, and annual planning discussions with clients- Work closely with media buyers, creative teams,
and analysts to ensure seamless campaign execution and delivery- Monitor campaign performance, identify growth opportunities, and proactively recommend optimisations- Handle escalations, manage expectations, and build long-term client trust- Identify and drive upsell and cross-sell opportunities within existing accounts- Mentor junior account managers and contribute to building strong servicing processes- Represent the agency in client meetings, reviews, and pitchesWhat We're Looking For- 4–6 years of experience in account management or client servicing, with at least 1–2 years in a lead role- Agency background strongly preferred- Robust working knowledge of performance marketing — Meta Ads, Google Ads, programmatic, and digital media planning- Proven ability to build and present data-backed strategies to senior client stakeholders- Excellent communication, presentation, and relationship management skills- Ability to juggle multiple accounts and internal teams without dropping the ball- Analytical mindset — comfortable with campaign data, dashboards, and performance reporting- Proactive, ownership-driven attitude
📌 Team Lead - Media Account manager (Mumbai)
🏢 SRV MEDIA
📍 Mumbai