We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.Main PurposeAt Indeed Flex we are here to disrupt the staffing industry, through ground breaking technology. Underpinned by a layer of support second to none, we provide our clients the ability to manage their temporary staffing requirements in a single and coordinated way.This team is responsible for interviewing, qualifying and activation on the platform of the new job seekers who are joining the Flex community.Note: Candidates must be open to working US or UK hours (daytime & evening for 7 days per week on a Rota schedule)This contract will be from September 2026 until 29th of Jan 2027 with a pay rate of ₹2550 per day.Responsibilities & Duties- Primary role would involve interviewing, assessing interviews and assisting candidates with verification on our systems.- Build and maintain an expert knowledge of the UK Right to Work and Compliance process.- Tracking, analysing,



and reporting the success of applications.- Take ownership and responsibility for each candidate's data and ensure its secure storage.- Working with the Support team to handle Flexer queries, post verification issues and support- Working with the Fulfillment team to support getting Flexers into work and fill shifts- Working with compliance team to assist document chasing and candidate uploads- Assisting with ad hoc admin tasks within the Supply Operations team.- Build and maintain an in-depth understanding of the Indeed Flex platform and the benefits it offers to workers.- Build and maintain an in-depth understanding of the systems we use (SalesForce, G-Suite, Tableau, Zoom, Slack, Flow, Ally, Fountain, BambooHR, etc).- Adapting quickly and helping to implement changes in recruitment process design and delivery.Qualifications & Skills- Experience working in administration and/or detail-based roles.- Preferred experience in a volume hiring role.- Knowledge of UK Compliance policies is advantageous.- Strong technology skills including Salesforce, Zoom, Google Suite incl. Google Sheets & Slides. Must be capable of learning new roles and systems quickly.- Have a natural ability to motivate yourself and others by being a team player.- Be a self-starter. Strong organisational skills, prioritisation, attention to detail, and time management.- Able to meet deadlines and perform under pressure.- Solid and effective communication skills.- Ability to be adaptable and open to change, fast learner.- Experience working in customer contact centres is advantageous.- Supporting with ad hoc tasks across the business as required.

📌 Customer Support Associate (Mumbai)
🏢 Indeed Flex
📍 Mumbai