Hi All,We are looking for a Senior & Junior Technical Support Engineer (Application Support & Integration – .NET / Cloud / DevOps/Linux ) to provide production and application support for customer-facing platforms and integrations. The role involves troubleshooting technical issues, monitoring applications, supporting API integrations, performing RCA, and working closely with engineering and customers.Company Name: iZen Software ServicesJob Title: Senior & Junior Technical Support EngineerExperience: 2+ years for the Junior role and 5+ years for the senior role.Work Mode: RemoteWebsite: https://izenlabs.org/Salary: As per industry standardsExpected Notice Period: Immediate or upto 15days noticeTimings: Rotational Shift (Mostly night shift)Must-Have Qualifications- Application Support & Operations: Core Application Support experience, Incident Management & Root Cause Analysis (RCA), Jira, and Confluence.- Database & APIs: Experience with any DB management tool (MySQL,



SQL Server, etc.) and REST APIs / HTTP.- Cloud, DevOps & Systems: Linux, Kubernetes, CI/CD pipelines, Git, Scripting (Python, Bash, or PowerShell), and hands-on experience with any major cloud provider (GCP, AWS, Azure).- Monitoring & Observability: Experience with any SIEM/observability tool (ELK, Splunk, Datadog). Note: Completing a Datadog course will be a mandatory requirement for the onboarded candidate.Nice-to-Have / Preferred Qualifications- Development & Protocols: .NET / C#, OAuth, and experience with Carrier APIs (UPS, FedEx, USPS).- Infrastructure & Platform Specifics: GCP experience, Terraform / Infrastructure as Code (IaC), Helm, specific experience with SQL Server, and prior hands-on experience with Datadog.RegardsSathish9176207000

📌 Senior & Junior Technical Support Engineer (Application Support & Integration – .NET / Cloud / DevOp (Mumbai)
🏢 iZen Labs
📍 Mumbai