11 Sep
|
Skadoosh
|
Mumbai
About Skadoosh
Skadoosh is an independent agency established in Mumbai, 2016. Fueled by creativity with a penchant for innovation, we deliver service excellence across Digital Marketing, Creatives, Branding, Content Production & Websites.
With our creative-first philosophy to marketing, we specialise in creating distinct visual style coupled with strategic execution for our partners. Our approach ensures that a brand’s unique language remains consistent and impactful.
Role Overview
As a Brand Solutions Executive, you will be responsible for the day-to-day management and execution of client accounts. You will work closely with Brand Managers and cross-functional teams to ensure projects move seamlessly from planning to delivery while maintaining exceptional client service.
This role is ideal for someone who is organised, detail-oriented, proactive and eager to build a career in brand management and client servicing.
Location: Near Mogra Station, WEH, Mumbai
Work Mode: On-site
Key Responsibilities
Client Servicing
- Be the primary day-to-day point of contact for assigned clients.
- Manage client communication, follow-ups, approvals and feedback.
- Build strong client relationships through proactive, timely and professional communication.
- Understand client objectives and ensure expectations are managed effectively throughout every project.
Project & Timeline Management
- Coordinate with the Creative, Copy, Video, and Performance Marketing teams to ensure seamless execution.
- Manage project timelines, deliverables and internal workflows across multiple brands.
- Ensure all deliverables are completed on schedule and meet Skadoosh's quality standards.
- Proactively identify risks, resolve bottlenecks and escalate issues where required.
Content & Social Media Management
- Develop and manage monthly content calendars aligned with client objectives and brand strategy.
- Review all deliverables for quality, accuracy and brand consistency before sharing them with clients.
- Manage assigned social media portfolios, including content publishing coordination, community management and Online Reputation Management (ORM), where applicable.
- Stay updated on platform trends and recommend relevant content opportunities for clients.
Campaign Execution
- Execute social media campaigns, launches and integrated marketing initiatives across assigned brands.
- Coordinate with the Paid Media team for Meta, Google and LinkedIn advertising campaigns to ensure smooth execution.
- Understand campaign objectives, target audiences, budgets and timelines to facilitate effective coordination between clients and internal teams.
- Present campaign updates and performance insights to clients in collaboration with the relevant internal teams.
- Ensure campaigns are executed as planned while maintaining quality and timelines.
Reporting & Documentation
- Maintain project trackers, meeting notes and client documentation.
- Prepare monthly performance reports with key insights and recommendations.
- Ensure all client communication, approvals and project records are organised and documented.
- Monitor project progress and proactively follow up on pending deliverables.
What We're Looking For
- Strong organisational and project management skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple brands and deadlines simultaneously.
- High attention to detail with a strong sense of ownership.
- Ability to work in a fast-paced agency setting and adapt to changing priorities.
- Proactive problem-solving mindset with the ability to anticipate challenges before they arise.
- Understanding of digital marketing fundamentals, including:
- Social Media Marketing
- Meta Ads
- Google Ads
- LinkedIn Ads
- ORM (Online Reputation Management)
- Influencer Marketing
Preferred
- Experience working on Hospitality, Realty and/or Alco-Bev brands.
- Familiarity with AI tools such as ChatGPT, Gemini or Claude to improve productivity and workflows.
- Working knowledge of project management tools such as ClickUp, Asana, Notion or Trello.
📌 Brand Solutions Executive (Mumbai)
🏢 Skadoosh
📍 Mumbai