Key Responsibilities

1. SAP Configuration &; Cross-Module System Management
 Configure and maintain SAP SuccessFactors modules (Employee Central, PMGM,
Calibration, Succession, etc.)
 Manage org structure, position management, workflows, business rules, MDF objects, and permissions (RBP)
 Ensure system alignment with global HR processes and organizational changes

2. Performance Cycle Execution (PM/GM) and campaign support
 Execute end-to-end system setup and launch of performance cycles (goal setting, mid-year, annual)
 Configure forms, templates, route maps, and workflows based on design inputs
 Support testing, deployment, and cycle readiness globally

3. Data Management, Reporting & Integration Support
 Generate reports, dashboards, and data extracts across modules
 Ensure data accuracy, integrity, and consistency across the HR system landscape
 Support integration activities (e.g., payroll, external systems) in coordination with
IT/vendors

4. System Support, Releases & Continuous Improvement
 Provide end-user support and troubleshoot system issues
 Coordinate with IT / SAP COE / external partners for enhancements and fixes
 Support bi-annual releases, regression testing, and feature adoption

5. Governance, Documentation & Compliance
 Maintain system documentation (configurations, workflows, data definitions)
 Ensure adherence to data governance, security (RBP), and compliance standards
 Support audits and ensure system controls and process compliance

Key Interfaces

Internal
 Global HR Transformation Senior Manager
 Global Head of HR Transformation
 Global Talent Management Team
 Global HRBPs
 Local HRs

External




 Technical Support Team

Qualifications & Experience

Work Experience

Required
 SAP Certified Application Associate — SAP SuccessFactors Employee Central (current certification required).
 SAP Certified Application Associate — SAP SuccessFactors Performance and Goals
Management (current certification is a plus).
 2–5 years of experience in SAP SuccessFactors implementation and configuration, with at least 3 full-cycle EC and PMGM implementations.
 Strong hands-on expertise in EC (org structure, position management, workflows,
business rules, MDF, foundation data)
 Good knowledge of PMGM configuration (forms, goal plans, rating scales, route maps, calibration)
 Understanding of SAP SF integrations (APIs, Integration Centre, SAP BTP)
 Ability to translate HR requirements into system solutions and collaborate with HR & technical stakeholders
 Experience in data governance, RBP security, and data migration

Preferred
• Additional SAP SF module experience: Recruiting Management, Onboarding 2.0,
Learning, or Compensation.
• Exposure to global/multi-country SuccessFactors rollouts, ideally in a retail,
manufacturing, or consumer goods workplace.
• Familiarity with Agile/SAP Activate methodology for HRIS implementations.
• Experience with HR analytics and reporting tools (SAP Analytics Cloud, Story Reports, ORD).

Degrees, Diploma, Certification
 Degree in HR, Information Systems, Computer Science, Business, or related field
 SAP Certified — SuccessFactors Employee Central
 SAP Certified — SuccessFactors Performance & Goals (PMGM) is a plus

Language Proficiency
 English
Location
 Onsite / Hybrid — Gurgaon, India

📌 SAP Technical Expert - Gurgaon (Gurugram)
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📍 Gurugram