Description

Key Responsibilities:

1. Operations Supervision

- Oversee daily restaurant and service operations
- Ensure smooth service during breakfast, lunch, and dinner periods
- Monitor table setup, cleanliness, and service standards

2. Guest Service

- Ensure excellent guest service and satisfaction at all times
- Handle guest complaints and special requests professionally
- Engage with guests to enhance dining experience

3. Team Management

- Supervise, train, and motivate F&B; associates
- Conduct daily briefings and assign duties
- Monitor team performance and grooming standards

4. Service Standards

- Ensure adherence to IHG / Holiday Inn Express SOPs
- Maintain hygiene, sanitation, and food safety standards
- Ensure proper service etiquette and sequence of service

5. Coordination

- Coordinate with kitchen team for timely food service




- Work with housekeeping and engineering for maintenance and cleanliness
- Ensure proper communication between departments

6. Inventory & Control

- Monitor stock levels of food, beverages, and service equipment
- Minimize wastage and control costs
- Assist in ordering and inventory management

Key Skills & Competencies:

- Solid leadership and team management skills
- Good communication and interpersonal abilities
- Customer-focused approach
- Knowledge of food service operations and hygiene standards

Qualifications:

- Graduate / Diploma in Hotel Management preferred
- 2–5 years of experience in F&B; service
- Prior supervisory experience preferred

📌 Food & Beverage Team Leader - Holiday Inn Express Hyderabad Hitec City (India)
🏢 IHG
📍 India