Job Description

Primary Responsibilities

- Provide the highest level of hospitality for all Food & Beverage Services in Novotel Bhubaneswar.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Continuously delight the customers by offering trend setting and innovative products and services.
- Ensure the delivery of all orders while maintaining a high quality of service, guest satisfaction in all Food & Beverage services.
- Supervise and control all catering outlets to the required standards, within agreed budgetary limits and parameters of the law.
- Any matter which may effect the interests of Novotel Bhubaneswar. should be brought to the attention of the Management.

Food & Beverage Planning

- Plan, forecast and budget the revenues and costs for the Food & Beverage department.
- Ensure that the company and statutory hygiene standards are maintained in all areas.
- Organize food festivals and also develop guest loyalty and retention programmes.
- Prepare the annual business plan for the department.
- To be fully conversant with all statutory requirements regarding food and beverage operations.

People Management

- Ensure that the team offers qualified and courteous service to the guests.




- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Bhubaneswar to ensure maximum cooperation, productivity, morale and guest service.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.

Operational Management

- With the assistance of the Executive Chef, establish menus and price list.
- Ensure that all Brand standards are met.
- Maintain a high profile with customers and staff by socialising through all restaurants, bars and banqueting departments.
- Ensure that the standards of food and beverage meet/exceed expectations.
- Prepare standard menus, maintain the required standard of food production and meet agreed budget targets for food margins.
- Perform systematic inspection of all Food & Beverage areas.
- Ensure and maintain high standards of service delivery, safety, hygiene, security, discipline and compliance with the organization’s policy.
- To provide cost effective and customer focused food and beverage service.
- Ensure to coordinate the ordering of food stock and other supplies.
- Ensure that the standards of service are met by sending the team for training etc.
- To ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation.

📌 Food & Beverage Manager (Bhubaneswar)
🏢 NOVOTEL
📍 Bhubaneswar