Purpose of Job
The purpose of this role is to thoroughly assess and gain a deep understanding of the digital financial product journey (e.g., Savings Accounts, Current Accounts, Wallets, UPI, AePS, DMT etc.) and platforms (e.g., Mobile Applications, Websites) with the Product Owner by ensuring compliance with Risk Management Policy & Operational risk aspects while maintaining seamless and secure customer experience

The objective is assist to help the bank to identifying and accurately capturing the potential risks—both financial and non-financial, including regulatory, reputational, and operational risks—that may arise during the product lifecycle. The role also include testing the controls if they are accurately addressed to operate effectively

Job Description
Conduct detailed evaluations of the financial product journeys and processes (recent or existing) to identify potential risks including financial, regulatory, reputational, and operational.




Assessment of the banking Products to ensure adherence with applicable regulations and internal policies by evaluating the Design & Operating Controls effectiveness to address the identified risks during the product lifecycle
Collaborate with Product Owners to ensure all identified risks are accurately captured and documented and providing recommendation for mitigating risk exposures
Design and drive Enterprise wide Operational Risk Management Frameworks (ORMF), Policies and procedures.
Implement RCSA framework including identification, monitoring and RCSA testing across all Products, Business and support functions.
Ability to manage end to end Operational Risk Loss data/events including RCA of risk events.
Prepare Operational Risk Reports for Senior Management, Board Risk Committee and regulators (RBI, NPCI, CSITE etc.)
Monitor operational Key risk indicators (KRI’s) and escalate any potential breaches or concerns
Perform Thematic Reviews on Bank’s Products & services in accordance with Risk calendar plan and report the fi

📌 Operational Risk Manager (Gurugram)
🏢 Airtel Payments Bank
📍 Gurugram