Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Analyst, Order Processing

Job ID: 36464

Job Level: S2 Core

Job Location: Gurugram / Bangalore

Function:Chief Operations Office (COO)

Employment Type: Full time

Working pattern: Hybrid

Why we need this role

Responsible for creating/enriching orders for both Customer Orders and 'Internal Network Optimisation Orders' into order management systems based on requests coming from sales, and also doing easy technical validation activities.

What you will do

Order Processing Technical Analysts create, modify and process orders generated from customers and internal stakeholders, responsible for data entry and tracking to ensure a smooth process. They are required to be customer-facing, providing status updates on orders to customers and third parties.

What we're looking for

Typical tasks and responsibilities will include:

• Responsibility for the Technical,



Commercial and Administrative Validation of a Customer Order.

• Entering order details into Colt's Order Handling System (Siebel) for all new order types - new/modification/cease.

• Delivering high quality outputs and completing tasks without errors, meeting team KPIs.

• Contributing to continuous service improvement initiatives.

• Maintaining strong relationships with key internal and external stakeholders.

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity

📌 Analyst, Order Processing (Bengaluru)
🏢 Colt Technology Services
📍 Bengaluru