Roles & Responsibilities

Own the overall customer relationship from an operations and delivery perspective.
Lead product transfer activities (Factory Transfer / Site Transfer) for seamless production transition.
Develop, track, and drive overall NPI project timelines, milestones, and deliverables.
Manage customer demand planning, production ramp-up, and delivery commitments.
Plan manufacturing capacity, resources, and production readiness to meet customer requirements.
Coordinate cross-functional teams including Purchasing, Planning, Warehouse, Production, Logistics, and Customer Service.
Drive manufacturing readiness, factory readiness, and infrastructure readiness before mass production.
Lead CAPEX planning, approval coordination, and manufacturing resource planning.
Monitor project budgets, schedules, and operational costs to ensure business targets are achieved.




Identify project risks, implement mitigation plans, and drive issue resolution across functions.
Ensure on-time execution of NPI milestones from prototype builds through mass production.
Implement NPI security controls, including controlled access and confidential build management.
Ensure customer intellectual property (IP) protection and compliance with security requirements.
Coordinate customer communications, progress reviews, and status reporting throughout the project lifecycle.
Drive continuous improvement in NPI execution, manufacturing efficiency, quality, cost, and on-time delivery through cross-functional collaboration.

📌 Operation Program Manager (India)
🏢 Larsen and Toubro
📍 India