Job Title : ServiceNow Project Manager
Hiring Location : Bangalore, Chennai, Pune, Noida, Kochi, Trivandrum, Hyderabad
Role Summary
We are seeking a Senior Project Manager to lead a critical technology portfolio covering ServiceNow, application development, infrastructure, and cloud transformation. The role requires a strong delivery leader who can quickly establish stakeholder confidence, improve delivery predictability, reduce backlogs, and drive teams toward measurable outcomes.
Experience Required
- Minimum 7 years of project management experience in complex enterprise technology environments.
- Proven experience managing ServiceNow implementation, enhancement, upgrade, integration, or support engagements.
- Experience delivering application development and infrastructure/cloud transformation projects.
- Solid Agile delivery experience, including sprint planning, backlog prioritization, release planning, and delivery metrics.
- Demonstrated success in reducing backlogs, improving delivery velocity, and addressing aging incidents, defects, technical debt, and enhancement requests.
- Experience managing multi-vendor, globally distributed, and cross-functional teams.
- Experience working with senior customer stakeholders in critical or high-pressure delivery environments.
Key Skills
- End-to-end project and program delivery
- ServiceNow platform and engagement management
- Agile, Scrum, Waterfall, and hybrid methodologies
- Backlog management, prioritization, and reduction
- Sprint and release planning
- Delivery governance and executive reporting
- Risk, issue, dependency, and escalation management
- Budget, resource, scope, and schedule management
- Application development lifecycle
- Infrastructure modernization and cloud transformation
- Vendor and cross-functional team management
- Strong stakeholder management and executive presence
- Proactive, transparent, and assertive communication
- Negotiation, conflict resolution, and decision-making
Key Respons
📌 ServiceNow Project Manager II (Chennai)
🏢 UST
📍 Chennai