Position: Manager- Project Engineering (US Shift)

Responsibilities:
· Helping AlsoEnergy solve engineering tasks with our internal products and working with our Engineering Team to resolve more advanced issues when necessary.
· Developing and implementing device drivers and data servers for our platform.
· Deploy and troubleshoot complex IP LAN/WAN internetworking designs.
· Reviewing Scope of Work (SOW) documentation.
· Answering questions from customers about the specific requirements of their solution.
· Developing documentation for tools used to analyze or fix software on an as-needed basis.
· Documenting troubleshooting and problem resolution steps.
· Providing training and documentation to STEM employees as required.
· Providing internal technical support for more complex issues escalated from our Support Team.
· Provide training and assistance for domestic and international implementations engineering projects.




· Other duties as assigned.

Requirements:
· Bachelor's degree in engineering or related field preferred.
· 5 years of experience.
· Knowledge of Modbus/DNP3/OPC protocols, datatypes and ability to learn large software systems.
· Solar, Storage, Fire suppression systems and alarming, BMS or SCADA experience are valuable.
· The ability to be a valuable listener, understand a problem and find a complete solution.
· Excellent writing skills - most of your work will be written (email, documentation, etc.).
· Excellent telephone mannerisms - some support will be provided over the phone.
· Knowledge of DNS, TCP/IP and other internetworking concepts preferred.
· Windows and UNIX troubleshooting ability.
· Ability to work without supervision.

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📌 Manager : Project Engineer (Gurugram)
🏢 STEM
📍 Gurugram