Job Title:
Collections Manager - Agri

Job Details:
Business Unit: Collections
Team: KGC & Tractor Suite Collections
Reports to: Area/Regional Collections Manager
Location: Pan India
Role Type: Individual Contributor
Direct Reportees: Nil
Travel Required: Light/Moderate
Job Band Range: E1 – E4
JD Created/Updated: 14-12-2018
Version No: 2.0
Dimensions: Resolution, delinquency, NPA, fee collection targets; manages vendors; city span

Job Purpose:
Maximize resolution, reduce inventory, improve performance
Execute collection strategies
Ensure process adherence
Liaise with other functions

Job Responsibilities:
Manage monthly resolution, recovery, rollback targets
Monitor agency performance, field follow-up
Achieve money collection targets
Conduct yard visits, report discrepancies
Ensure timely allocation, field follow-up
Address disputes, highlight sensitive accounts
Optimize agency resource use
Ensure call recordings, field visit updates
Track, improve collection efficiency
Plan workflow, action interventions
Adhere to all bank processes
Manage cash deposit,



receipt management
Handle escalations, settlement process
Ensure repo process guidelines
Conduct monthly training programs
Process vendor bills promptly
Ensure 100% system, receipt mobility use
Ensure nil cash TAT delay
Identify, drive digital payment contribution
Provide portfolio feedback to stakeholders
Highlight business workplace issues
Monitor non-starters
Maximize digital payments, educate customers
Manage field, referral vendors
Ensure vendor compliance, performance
Meet yard inventory, sale targets
Build healthy working relationships
Share best practices
Take personal initiatives
Manage time, attend training

Educational Qualifications:
Graduate/Post Graduate/MBA

Key Skills:
Good communication
Good learning ability
Handle deadlines, compliance
Good follow-up, drive for targets

Experience Required:
Minimum 2 years financial industry experience
Managed agency/outsourced staff
Handle customer, agency, ven

📌 Collections Mgr- Agri (Ahmedabad)
🏢 HDFC Bank
📍 Ahmedabad