Solution Design & Configuration :
- Design, configure, and optimize SAP IS-Auto / DBM and Proaxia VSS solutions for Automotive Aftersales operations.
- Lead business process workshops, fit-gap analysis, and solution blueprint activities.
- Ensure adherence to SAP and Automotive industry best practices.
- Configure and support:
- Service Orders
- Workshop Management
- Service Appointments
- Vehicle Reception
- Parts & Inventory Management
- Warranty & Goodwill Processing
- Recall Campaign Management
- Labor Operations & Pricing
- Vehicle Health Check (eVHC)
- Customer Quotations & Approvals

Business Process Analysis :
- Analyze existing automotive dealership processes and identify automation and optimization opportunities.
- Translate business requirements into scalable SAP solutions.
- Recommend process improvements to enhance efficiency, customer experience, and operational performance.

Requirements Gathering & Documentation :
- Engage with business stakeholders to gather and document detailed requirements.
- Work closely with development teams to ensure successful solution delivery.




- Prepare the below:
- Functional Specifications
- Business Requirement Documents (BRD)
- Functional Design Documents (FDD)
- Process Flow Diagrams
- Test Scripts
- Training Materials

SAP Project Delivery :
- Support SAP S/4HANA transformation initiatives and Proaxia VSS implementations.
- Participate in full lifecycle SAP projects including:
- Requirement Gathering
- Blueprinting
- Design
- Configuration
- Development Support
- SIT/UAT Testing
- Data Migration
- Cutover Planning
- Go-Live
- Hypercare Support

Technical & Integration Support
- Perform root cause analysis and troubleshooting of production issues.
- Debug SAP programs and collaborate with ABAP developers to resolve complex issues.
- Support integrations involving:
- OEM Systems
- CRM Platforms
- Payment Gateways
- Digital Applications
- Azure Integration Services
- Middleware Platforms (Boomi, CPI, PI/PO)

Testing & Q

📌 SAP Automotive Aftersales (Chennai)
🏢 techcarrot FZ
📍 Chennai