French Underwriting Support Services (UWSS) Unit
Confidential — For Internal & Recruitment Partner Use Only | Page 1
FRENCH UNDERWRITING SUPPORT SERVICES (UWSS) UNIT
Senior Associate
French Underwriting Support Services — Production Unit (L3)
Job Description

French Underwriting Support Services (UWSS) Unit
Confidential — For Internal & Recruitment Partner Use Only | Page 2
Position Snapshot
Job Title Senior Associate — French Underwriting Support Services (L3)
Job Area France - Facing P&C; Insurance Underwriting Support — Production Unit
Region Served France (French Domestic Market) — Commercial & Personal Lines
Location India (Bangalore)
Shift France - facing shift (CET - aligned); rotational, per business requirement
Experience 2 – 3 years in P&C; Insurance operations as a Team Member / SME / QA
Education Graduate and above
Language French — B2/C1 (mandatory); English — B2 (working proficiency)
Reports To Team Leader — French UWSS
Role Purpose
The Senior Associate is the production backbone of the French UWSS unit. This role processes underwriting support




transactions received directly from a French-speaking insurer/broker, working in native French documentation and
French-language customer systems, while maintaining the quality, turnaround, and compliance standards expected of
an offshore delivery centre.
Key Responsibilities
Underwriting Support & Production
• Policy lifecycle processing: Process recent business, endorsements, renewals, and cancellations across the
commercial P&C; policy lifecycle, working from French-language submission forms and underwriting instructions
• French client tools: Operate customer underwriting/policy administration systems that are configured and
presented entirely in French, with no English overlay
• Transaction quality: Own end-to-end transaction processing to meet first-time-right and SLA quality standards
• Document interpretation: Accurately read, interpret, and action French-language proposal forms, endorsement
requests, and brok

📌 Sr Transaction Procng Off (Bengaluru)
🏢 Mphasis
📍 Bengaluru