Responsibilities
Business Applications
- Support and coordinate business applications such as SAP, MES, PLM, and other plant systems.
- Work closely with business users and application partners to resolve issues and implement improvements.
- Ensure smooth operation and availability of applications to support business processes.
- Manage user access, application changes, and audit-related activities.
IT & OT Cybersecurity
- Ensure compliance with IT and OT cybersecurity policies and guidelines.
- Coordinate cybersecurity assessments, audits, and closure of security observations.
- Monitor and support resolution of cybersecurity incidents and risks.
- Assist in securing critical manufacturing and business systems.
Partner & Vendor Management
- Coordinate with application, infrastructure, cybersecurity, and telecom partners.
- Monitor service quality and ensure timely resolution of issues.
- Conduct regular reviews and follow up on pending action items.
- Support contract renewals, procurement, and service improvements.
Telecom Services Management
- Manage telecom services such as mobile connectivity, internet links, leased lines, and IBS solutions.
- Coordinate with service providers to resolve connectivity issues and improve service quality.
- Ensure reliable communication services across all plant locations.
Server & Data Center Management
- Oversee server and data center operations to ensure reliable and secure services.
- Coordinate backups, patching, upgrades, and disaster recovery activities.
- Monitor infrastructure health and support capacity planning initiatives.
Compliance & Audit Support
- Support internal and external audits, cybersecurity reviews, and compliance activities.
- Ensure adherence to IT policies, SOPs, and governance requirements.
- Track audit observations and ensure timely closure of action items.
Service Continuity
- Ensure uninterrupted availability of critical business applications and IT services.
- Coordinate incident, problem, and
📌 Assistant Manager (Mundra)
🏢 Adani
📍 Mundra