Location: Bengaluru
Type: Full time
Experience Required: 2–4 years
Industry: Pet Care, Services & Tech
Reports to: Core Team
About PawSpace
Founded in 2021, PawSpace is redefining pet care in India through technology and
compassionate service. As a leading full-stack pet care platform, we offer doorstep
grooming, boarding, training, and more, rapidly expanding our footprint and helping
thousands of pet parents each month.
Role Summary
As an Account Manager (Sales), you’ll own the complete customer lifecycle for
doorstep pet grooming, pet sitting, home pet boarding, and dog training—from inbound
lead management and consultative sales, to service coordination, payment, and repeat
engagement. Your focus will include both inbound and outbound sales, with a clear
daily call/talk time expectation to drive conversions and revenue growth.
Key Responsibilities
• Lead Management (Inbound & Outbound): Respond promptly to inbound
enquiries via WhatsApp, phone, website, and social; actively conduct outbound
follow-ups/calling to maximize lead conversion, with an expected combined talk




time of 3+ hours daily.
• Consultative Sales & Cross-Selling: Explain service offerings and pricing, guide
customers, and cross-sell or upsell grooming subscriptions (semiannual/annual) and other services.
• Subscription & Renewal Sales: Proactively pitch and close subscription
packages and manage renewal targets as part of your core KPIs.
• Matching & Coordination: Identify, screen, and assign the best
host/groomer/trainer for each customer, ensure service quality, and manage
smooth communication between clients and providers.
• Account Management: Ensure payments are collected, accounts are updated in
CRM, and all post-sale follow-up is completed.
• Quality & Feedback: Track order fulfillment, collect feedback, and troubleshoot
issues for continuous improvement.
• Relationship Building: Maintain strong relationships with customers and service
providers to drive repeat bookings and loyalty.
• Repo

📌 Account Executive (Bengaluru)
🏢 PawSpace
📍 Bengaluru