Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
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· Hands-on ServiceNow engineering experience, including configuration, scripting, workflows, Flow Designer, business rules, client scripts, UI policies, scheduled jobs and platform utilities. · Experience supporting an in-progress ServiceNow implementation, including inherited configuration, active development, backlog delivery, defect remediation and release preparation.
· Knowledge of ServiceNow instance administration, workplace management, application deployment, update sets, application repository, cloning, upgrades and release controls. · Experience building and supporting integrations using REST/SOAP APIs, IntegrationHub, import sets, transform maps, MID Server, connectors, web services and enterprise integration patterns. · Experience integrating ServiceNow with external managed security operations providers, SOC platforms, ticketing interfaces, case management systems, event sources, alert feeds, vulnerability data sources or security service portals. · Understanding of provider integration patterns, including event ingestion, case or ticket synchronisation, status updates, enrichment, handoff, remediation tracking, evidence exchange, SLA visibility and workflow closure. · Understanding of cloud and hybrid infrastructure concepts, including networking, identity, monitoring, security, acce
📌 Service Level Manager(Contract) (Pune)
🏢 Wipro
📍 Pune