Job Title: Guest Relations Executive (Female)
Role Overview: We are looking for a professional and customer-focused Guest Relations
Executive to manage guest interactions and ensure a seamless experience.
This role is ideal for candidates with a hospitality background and strong
communication skills.
Key Responsibilities:
· Welcome and assist guests in a professional
manner
· Handle reservations, guest queries, and special
requests
· Ensure a high level of guest satisfaction and
experience
· Address guest feedback and resolve concerns
promptly
· Coordinate with internal teams for smooth
service delivery
Requirements
· Any undergraduate, Graduate in Hospitality or any discipline
· 1-5 years of experience in guest relations/front
office
· Strong communication and interpersonal skills
· Presentable and well-groomed personality
Preferred (Good to Have):
· Experience in hotels, restaurants, or
hospitality industry
· Customer-centric approach
· Problem-solving skills
Benefits
· Attractive salary package (₹18,000 –
₹22,000/month)
· Growth opportunities in hospitality industry
· Skilled and supportive work environment
· Exposure to guest handling and service
excellence
· Skill development in communication and customer
service
📌 Hiring Guest Relations Executive (Kolkata)
🏢 2COMs
📍 Kolkata