ServiceNow SOM Developer

LTM is seeking a experienced ServiceNow Sr Developer for design and implementation of solutions on ServiceNow Sales and Order management product This role involves translating business requirements into technical solutions and ensuring alignment with ServiceNow best practices and standards
Candidates to possess a deep understanding of ServiceNow platform capabilitiesmodules and integrations with thirdparty technologies exhibit robust leadership in technical consultations and champion innovation and quality across all projects
RESPONSIBILITIES AND DUTIES
Requirements Gathering Conducting workshops interviews and meetings to understand and document business requirements and functional needs
Process Design Defining and designing ServiceNow solutions tailoring them to meet specific client requirements and industry best practices
Gap Analysis Identifying gaps between existing processes and desired futurestate processes recommending solutions and improvements




Solution Implementation Collaborating with technical teams to design and implement ServiceNow solutions ensuring alignment with business needs
Documentation Creating user stories process documentation training materials and other relevant documentation to support implementations
Training and Support Providing postimplementation support training and guidance to users to ensure successful adoption and optimization of the platform

QUALIFICATIONS
Required
6 years of experience in implementing ServiceNow solutions
Experience in Design configure and customize ServiceNow SOM module as per Organizations SOM process
Must have experience in implementing the modules below
o ServiceNow Sales and Order Management
o Customer Service Management CSM module
Extensive experience across the ServiceNow core platform security performance and compliance
Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding
Experienced in collaborating with teams to understand their re

📌 Senior Consultant (Bengaluru)
🏢 LTM
📍 Bengaluru