As passionate about our people as we are about our mission.

Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through cutting-edge financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow,



and make an impact.

SUMMARY
Q2 is seeking an IT Support Analyst to provide end-to-end technical support, lead onboarding initiatives, and implement service improvement strategies. This role requires initiative, strong technical acumen, and a proactive approach to solving issues and enhancing user satisfaction.

RESPONSIBILITIES
- Independently resolve complex technical issues for local and remote users
- Provide support and troubleshooting across operating systems and platforms
- Onboarding/Off-boarding: Setting up devices for new employees, preparing accounts, and managing the process of retrieving and deactivating devices upon resignation
- Coordinate escalation of technical issues and follow through to resolution
- Maintain and enhance asset tracking and documentation processes
- Contribute to the development and improvement of support standards
- Support identity and mobile device

📌 Senior IT Support Analyst (Bengaluru)
🏢 Q2 Software
📍 Bengaluru