11 Sep
|
Atlas Tours & Travels
|
Mumbai
11 Sep
Atlas Tours & Travels
Mumbai
Job Title: Email Executive (B2B / B2C Support)
Role Summary:
Manage incoming business and consumer emails; respond quickly, accurately, and professionally; provide information, resolve queries, and escalate issues when needed.
Key Responsibilities:
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Read and reply to B2B & B2C emails promptly
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Understand customer needs, provide correct information or solutions
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Escalate complex issues to relevant teams
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Maintain records of email interactions and followups
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Ensure replies are explicit, polite, and aligned with company tone
Required Skills:
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Excellent written English (grammar, clarity, tone)
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Friendly, customerfocused attitude
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Good organizational skills; able to handle many email threads
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Comfortable using email clients / CRM tools
📌 Email Executive (Mumbai)
🏢 Atlas Tours & Travels
📍 Mumbai