About this role:
Wells Fargo is seeking a...

In this role, you will:
Key Responsibilities
SRE & Reliability Engineering
- Lead and mature SRE practices across platforms and application ecosystems.
- Define and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets.
- Drive reliability, availability, scalability, and performance improvements.
- Establish proactive monitoring, alerting, and automated remediation strategies.
- Reduce operational toil through engineering-led solutions.

Platform & Application Support
- Own production support, platform operations, and service stability for business-critical applications.
- Ensure adherence to operational KPIs including availability, MTTR, incident reduction, and change success rates.
- Lead major incident management, problem management, and root cause analysis activities.
- Drive continuous service improvement initiatives.

Automation & Engineering Excellence
- Develop and implement automation strategies across infrastructure, application, and operational workflows.
- Automate deployment,



recovery, patching, monitoring, and operational processes.
- Leverage Infrastructure as Code (IaC), CI/CD, and self-healing capabilities.
- Champion DevOps and GitOps engineering practices.

Observability & Platform Monitoring
- Establish enterprise observability capabilities across applications and platforms.
- Implement centralized logging, metrics, tracing, synthetic monitoring, and AIOps solutions.
- Drive adoption of tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, Current Relic, AppDynamics, or OpenTelemetry.
- Improve visibility into platform health, customer experience, and business service performance.

Platform Transformation & Modernization
- Lead transformation initiatives involving cloud migration, platform modernization, containerization, and operational excellence.
- Partner with Architecture, Engineering, Security, and Infrastructure teams to modernize platforms.
- Drive res

📌 Systems Operations Manager (Hyderabad)
🏢 WELLS FARGO BANK
📍 Hyderabad