Sharepoint Admin; ; • Strong functional technical background in SharePoint 2007 and 2013 • Good knowledge of handling service desk and interacting with users including senior and business management • Manage expectations of internal and external stakeholders within stringent targets • Maintain SharePoint sites • Thorough knowledge of stsadm command and powershell scripts • Oversee user access • Responsible for site creation, permissions and issue resolutions • Working with users to implement views, list and content and workflows • Ensure customer satisfaction through understanding requirements, processes and practical implications of policy. Timely work delivery quality. • Good Knowledge of SharePoint designer • Troubleshoot SharePoint errors or problem that users report • Create weekly reports of the daily tickets logged. • Follow Microsoft Operation Framework to monitor and maintain server health • Expert in back up , restore jobs
• Graduate level or demonstrable equivalent; • Expect major part of experience in IT Infrastructure,



with emphasis on operational management; • Clear commitment to Service Management Framework approach to IT Infrastructure management essential. Previous experience strongly desirable; • ITIL certification; • Have Interpersonal and Communication skills; • A self starter; • Possess good judgement; • Work will with teams; • Excellent English communication, both verbal and written; • Acted in a change management capacity in a customer service or IT workplace; • Experience of working to agreed service levels; • Experience in using a Change Management system; • Experience in dealing with technical and non technical teams; • Strong analytical thinker; • Demonstrate and ownership mentality; • Have good knowledge of how to manage SLA’s and KPI’s; • Be an influencer; • Strong leadership skills; • Ability to update existing and create new process documentation and training mater

📌 Senior Technical Lead in JAVA (Mumbai)
🏢 RippleHire
📍 Mumbai