- The role will be responsible to handle an area for collections of specific products.
- He/She will be responsible for collection efficiency and cost of collections for the assigned area.
- The incumbent will be responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters.
- He/She will be responsible to review account allocations and collections targets by bucket to agencies/ in house team.
- The incumbent will be required to do regular follow up with the default customers through a dedicated team.
- The incumbent has to ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
- The incumbent has to manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily review the same.
- The incumbent has to ensure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
- The incumbent has to ensure that a detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly.
- He/She will be responsible to identify and manage training needs for the executives.
- The incumbent will be involved in coordinating and liasoning with legal team to ensure legal action is taken on specified cases.
- The incumbent has to build relationships with key clients to ensure timely collections are made.
- The key responsibility of the role is to identify suitable tactics or strategies for timely collections.
- Any Graduate - Any Specialization.
- Doctorate - Not Required.
📌 Area Collection Manager (Mumbai)
🏢 Capital First
📍 Mumbai
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