UEM & Apple Administrator (Device Management)
Position summary: seeking an energetic Apple Administrator to work in its ATS, DEX-Device Management team. The ideal candidate will work closely with End Users, IT Departments and Product Teams, requiring good communication and interpersonal skills. This candidate will be part of a team that is responsible for computer and mobile management, starting from maintenance of Software & Configuration Distribution in worldwide. The successful candidate must be a strong team player and provide quality support to peers, management, and supporting staff to ensure operation activities are being exercised as defined.
General duties and responsibilities:
• Managing devices (computers & mobiles), updating and deploying applications and policies using Workspace ONE to Apple ecosystem worldwide.
• End-to-end administration of WorkspaceONE/Intune UEM environment ensuring security and high availability.
• Provide support to Global Service Desk & IT Client services worldwide on the services/solutions designed/offered to Apple users.
• Work with vendor support like Apple, Microsoft and Omnissa to diagnose and resolve issues with software and configurations
• Work with teams to gather requirements for Application packaging, configuration development. Develop configurations and package application and follow Change Management processes for production release. • Work with security team to ensure that Adobe’s Mac environment is secured.
Knowledge & Skills: Bachelor’s degree in computer science or related field, with a minimum of 4-7 years of relevant work experience in the below technologies.
• Expert knowledge of macOS & iOS Operating System & its management, including all recent releases.
• Hands-on experience managing Macs in an enterprise workplace using Omnissa Workspace ONE (preferred), Jamf Pro, or Microsoft Intune.
• Experience packaging macOS applications for distribution via device management solutions like Workspace ONE,
📌 Senior UEM (Bengaluru)
🏢 UST
📍 Bengaluru