Company:
Marsh

Description:

We are seeking a talented individual to join our Commercial Center of Excellence team at Marsh. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role provides hands-on support for reporting operations, user access, goal loading, mailbox management, and UAT coordination. The role helps ensure reporting processes run smoothly, tasks are completed accurately, and internal users receive timely support.

We will count on you to:
- Coordinate user acceptance testing (UAT) activities for reporting updates and changes by preparing test materials, communicating with users, tracking feedback, and following through on issues to help ensure releases are delivered smoothly and on time.
- Support day-to-day reporting operations by managing the mailbox reporting, triaging incoming requests, responding to routine queries, escalating issues where needed, and keeping requests moving through to completion in a timely and controlled way.




- Load goals accurately into the platform in line with agreed timelines, business rules, and governance requirements, while maintaining a high level of attention to detail and ensuring records are complete and reliable.
- Assist with reporting project management and administration by maintaining trackers, updating milestones and actions, coordinating access requests, preparing documentation, and working with stakeholders to resolve routine issues and improve operational efficiency.

What you need to have:
- Bachelor’s degree in Business, Data Analytics, or a related field; a master’s degree in Business Administration, or a similar discipline is a plus.
- 3-5 years experience in sales operations, reporting support, or administrative coordination, with a practical understanding of how to manage operational tasks, work to deadlines, and support business-as-usual reporting activity.
- Robust attention to detail and accuracy, particularly

📌 Lead Specialist (Gurugram)
🏢 Marsh Mclennan
📍 Gurugram