AI Agent Manager, Inference and Agentic AI
Noida, India
Paytm Intelligence
About Paytm
Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million
merchants across payments, financial services, and commerce. Over the years, Paytm has built
deep in-house capabilities across technology, data, and operations to operate at scale with high
reliability.
Paytm has developed its own AI Agentic Platform, proprietary AI models for payments and credit,
and a text and voice based AI conversation stack that powers business critical workflows internally.
Paytm’s QR codes, soundbox, and real time settlements transformed how small and medium
merchants operated in India. With AI agents now being built and deployed at scale internally at
Paytm, we aim to create a similar shift for the next generation of Paytm employees, merchants,
users, and enterprise clients globally.
About the Team
Inference and Agentic AI is a cross functional team spanning engineering, product, data science,
pre-sales, and sales.



The team owns the full lifecycle of agent based AI solutions, from problem
discovery and solution design to deployment and scale.
The team works closely with internal Paytm businesses and external enterprise clients to design
and deploy AI agents across use cases such as outbound sales agents, customer support agents,
risk operations agents, business analyst agents, and lending collections agents. Several of these
agents are already deployed and scaled successfully within Paytm, handling high volume, business
critical workflows.
About the Role
Paytm is looking to hire AI Agent managers who will play a pivotal role in client success for Paytm
agent based AI engagements.This role sits at the intersection of client problem discovery, applied
AI solutioning, and hands-on implementation, with ownership from the first client conversation
through production deployment and ongoing iteration.
Agent Architects work with clients to understand business problem

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