Role Responsibilities:
• Service Management: Oversee and manage the end-to-end application delivery across various platforms (Java J2EE, Microsoft, SAP, etc.).
• Governance & Compliance: Ensure all application managed services are compliant with organizational policies, data privacy regulations, and security standards.
• Automation: Build and configure automation tools to optimize application monitoring, deployment, and support processes.
• Solutioning & Architecture: Solution application related RFPs and Bids from an end-to-end perspective and create enterprise architecture solutions.

Skills & Experience:
• Act as the SME for application development, solutioning, maintenance, and optimization, providing direction and guidance to development and support teams.
• Expertise in DevOps practices and automation tools (e.g., Jenkins, Ansible). Experience in managing large-scale enterprise systems
• Proven experience in Agile development methodologies.
• Strong orientation in Enterprise Architecture.
• Certifications in Java, Microsoft technologies, TOGAF are highly desirable.




• Experience with tools like ServiceNow, JIRA or similar for monitoring, delivery and service management.
• Experience working in cloud-based environments (AWS, Azure) is a plus.
• Robust understanding of SAP and other ERP platforms would be preferred.
• Bachelor’s degree in computer science, Information Technology, or related field.
• 12+ years of experience in managing application services for enterprise systems with strong expertise in Java J2EE, Microsoft (e.g., .NET), and SAP platforms.
• Proven experience with application lifecycle management, from development to deployment and post-production support.
• Hands-on experience with incident, problem, release and change management processes.
Skills & Experience

· 15 years of Delivery & Implementation in all ITIL processes

· Knowledge and Experience of IT enablement Tools across a mix of OEMs.

· Good understanding of AI/ML concepts and implement

📌 Application SME (Gurugram)
🏢 STL and STL Digital
📍 Gurugram