Position Summary
The Manager – HR Generalist is responsible for end-to-end people operations, employee experience, and site governance for the assigned location. This role serves as the People & Culture representative and single point of contact (SPOC) for all service lines operating from the site.
This position collaborates closely with functional P&C; BPs on matters relating to performance management, employee relations, organizational changes, and leadership support.
The role requires a seasoned HR professional who can lead the location independently, influence senior stakeholders, and ensure a seamless, compliant, and engaging workplace setting.
Key Responsibilities
1. Strategic Location Support
Lead and manage all HR activities at the site, ensuring alignment with organizational objectives and functional standards.
Serve as the HR SPOC for all service lines present at the location.
Represent HR in location governance forums, leadership reviews, and cross-functional decision-making.
Drive site-level priorities in collaboration with Facilities, IT, Compliance,



and Communications teams.

2. HR Operations, Compliance & Governance
Oversee end-to-end HR operational processes including Onboarding documentation, workforce administration, HRIS updates, and compliance requirements.
Ensure adherence to statutory obligations, audits, workplace safety norms, and corporate policies.
Drive process excellence by identifying gaps, improving workflows, and ensuring quality and timelines are met.
Partner with central HR operations for smooth execution of processes like onboarding, exits, transfers, and payroll-related inputs

3. Employee Relations & Case Management (in partnership with HRBP)

Act as the first point of contact for employee concerns, grievances, behavioral issues, or workplace conflicts.
Conduct preliminary assessments, gather data, and partner with functional HRBPs for formal investigations or performance management cases.
Ensure cases are handled with fairness

📌 HR Generalist Senior Manager (Kolkata)
🏢 Grant Thornton INDUS
📍 Kolkata