Position Summary:

The Learning & Effectiveness INDUS Operations Senior Associate is responsible for supporting the learning organization’s financial and operational processes and policies, with a focus on maximizing process efficiencies. In addition, this role helps drive operational excellence across onboarding, communications, and knowledge management, and supports vendor/contracting coordination to enable delivery of learning programs and services.

Core responsibilities:
- Become knowledgeable and supportive of the strategy of the firm, the goals of People & Culture (P&C;), and Global Learning & Effectiveness (L&E;) and the business priorities of internal clients.
- Supports Global L&E; in annual planning, budgeting and tracking overall spend.
- Effectively manages financial activity and communicates updates to the finance team.
- Maintains financial planning files, including monthly reconciliations, budgeting forecasts, and accruals.
- Liaises with Global L&E; team to support monthly forecasting, program budgets/final reconciliations, contractual agreements,



and a knowledge-sharing culture.
- Liaises with the Global L&E; team to support vendor management and invoice processing (e.g., NDAs, SOWs, MSAs, addendums), including routing/coordination with internal stakeholders and maintaining appropriate documentation for audit-ready records.
- Supports vendor/contracting operations by tracking key vendor details (i.e., contract terms, renewal timing, licensing/usage assumptions, and forecast impacts) and ensuring current contracts/orders are retained according to the firm’s retention policy. .
- Provides support as an Ariba power user (as applicable), including purchase/contract and invoice processing coordination and troubleshooting, and partnering with internal finance/procurement stakeholders to ensure timely submission, approvals, and payment status visibility.
- Plans and executes onboarding for Global L&E; recent hires and contractors by running the checklist end-to-en

📌 Senior Associate- Learning Operations- US Ops (Bengaluru)
🏢 Grant Thornton INDUS
📍 Bengaluru